The subject line read "In need of a manager?", and with it, a 20-page PDF. Tsatsu Gbedemah had put together a full presentation of himself replete with background, philosophy, and a vision for the Mile-Ex bar-brewery WILLS, sent cold to founders Alex and Ethan Wills.
"I remember looking across the table from Alex and Ethan when I signed the contract," he says, "and I asked very clearly: how can this work?" They gave him two answers. Curiosity and beer.
Before Tsatsu rebuilt anything the more visible elements of the menu, staff, or beer-forward identity the bar now wears with swaggering confidence, he started with the backend, like the minutiae of a Google Drive. "If you can't do that," he says, "then you can't do the next thing."
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